Privacy Policy

Introduction

At Tobtos® Chair, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website, tobtos.shop.

Please take a moment to review this Privacy Policy carefully. By accessing or using our website, you agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree to this Privacy Policy, please do not access or use our website.

Information We Collect

Information you provide directly to us

We collect information you provide directly to us when you create an account, make a purchase, participate in promotions, fill out forms, request customer support, or otherwise communicate with us. This information may include:

  • Contact information, such as your name, email address, postal address, and phone number.
  • Account information, such as your username, profile photo, and password.
  • Payment information, such as your credit/debit card number, expiration date, CVV code, and billing address.
  • Order information, such as the products you purchase, quantities, delivery address, and billing information.
  • Communications, such as when you contact us via email, phone, direct message, etc.

Information we automatically collect from your use of our website

When you access or use our website, we may automatically collect information about you, including:

  • Log data, such as your IP address, access dates and times, browser type and language, and referring website addresses.
  • Device information, such as your device type, operating system version, device settings, unique device identifiers, and crash data.
  • Usage information, such as the pages or content you view, searches you conduct, and how you interact with the website.
  • Location information, such as your device’s GPS signal or information about nearby WiFi networks and cell towers.
  • Cookies and similar technologies, which collect unique identifiers, site usage data, and user preferences to provide a personalized experience.

Information we collect from third-party sources

We may collect information about you from third-party sources to supplement information provided by you. For example:

  • Social media networks may provide us information from your profiles and activities when you connect with or share our content.
  • Advertising partners may provide us information about your interests to serve you relevant ads.
  • Service providers may provide us information related to the services you utilize.
  • Public databases may provide us public records or other information to verify your identity or background.

How We Use Information

We only use your information as permitted by law to:

  • Provide, maintain, and improve our website and services.
  • Process and fulfill your transactions, requests, and communicate with you about orders, products, services, and promotional offers.
  • Administer contests, competitions, promotions, and surveys.

– Send you technical notices, product updates, security alerts, administrative messages, marketing communications, and support/inquiries.

  • Provide customer service and support.
  • Respond to your comments, questions, and requests, and provide customer support.
  • Monitor and analyze trends, usage, and activities to improve your experience and the website’s functionality.
  • Personalize and customize your experience based on your interactions with our website and your search history.
  • Link or combine information we collect from various sources to better understand your needs and provide you with improved service.
  • Detect, prevent, and address technical issues, illegal or prohibited activities, and enforce our Terms of Service.

How We Disclose Information

We disclose your information to third parties under the following circumstances:

With your consent

We will share your information with third parties when we have your consent to do so. For example, if you authorize an app or website to access your account or data.

To our service providers

We disclose information to third-party vendors and partners who help us provide, improve, promote, and protect our services. This includes payment processors, web analytics providers, advertisers, data management, and security services.

They are only allowed to use your information as necessary to provide the requested service and must keep it confidential.

For legal reasons

We will share your information if we reasonably believe we are required to do so by law, regulation, legal process, or other government authority requests. This includes responding to lawful requests by public authorities.

We may also disclose information to enforce our Terms of Service, prevent fraud, and protect the security of our users, ourselves, and the public.

In a merger or sale

If Tobtos® Chair engages in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be sold or transferred to a successor entity as part of the transaction. We will notify you of any such transaction and outline your choices in that event.

With affiliates

We may share information between and among Tobtos® Chair, and any of our parents, affiliates, subsidiaries, joint ventures, or other companies under common control. They will only use it to carry out the purposes described in this Privacy Policy.

With your consent

In all other situations not described above, we will ask for your consent before sharing your personal information.

Retention of Information

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

We determine retention periods based on the type of information collected, why it was collected, and our legal obligations. For example:

  • Account information is retained for as long as your account remains active.
  • Order information is retained for the period necessary to meet financial, legal, and regulatory obligations.
  • Marketing information is retained until you opt-out or we determine it is no longer relevant.
  • Usage data is retained for as long as needed to provide you with services, improve the website, and fulfill our legal obligations.

Your Rights

You have certain rights regarding your personal information, subject to local data protection laws. These include the right to:

  • Access your personal information. You can request a copy of the personal information we hold about you.
  • Correct your personal information if you believe it is outdated or inaccurate.
  • Delete your personal information. You can ask us to erase or delete your personal information, subject to our retention policies.
  • Restrict or object to how we process your personal information in certain circumstances.
  • Receive your information in a portable format. You can request a copy of your information for your own purposes.
  • Withdraw your consent at any time when our processing is based on your consent.
  • Lodge a complaint with your local supervisory authority if our processing of your information violates applicable laws.

How to Exercise Your Rights

To exercise any of your rights regarding your personal information, please submit your request via our contact page. For security reasons, you may be asked to verify your identity before we can respond to the request. We will make reasonable efforts to fulfill your request in line with applicable law.

Changes to this Policy

We may periodically update this Privacy Policy to reflect changes in our information processing practices, products, or services. If we modify our Privacy Policy, we will update the “Last Updated” date and such changes will be effective immediately upon posting on our website.

For material changes, we will provide you prior notice through our website or by email. We encourage you to review this policy periodically to stay up-to-date about our privacy practices.

International Data Transfers

We are headquartered in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of our website may be collected in your country and subsequently transferred to another country in accordance with applicable law. Using our website demonstrates your consent to the transfer of your data as described in this policy.

Security of Your Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. However, no website, server or database is completely secure or “hacker proof.”

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information.

Cookies and Similar Technologies

We utilize cookies, web beacons, tracking pixels, and other tracking technologies to collect information about you and your activity across our website and other sites and online services.

Cookies – Small text files placed on your device that uniquely identify your device and collect certain information about your activities.

Web Beacons – Small transparent graphic images embedded in a web page or email that monitor your activities.

Tracking Pixels – Tiny images embedded in emails to track when the message has been opened.

Local Storage – HTML5 local storage and local shared objects (LSOs) like Flash cookies, silverlight Isolated Storage and other client-side storage techniques.

These technologies allow us to analyze your use of our website, track promotional effectiveness, allow third parties to provide services to our website, help us provide more useful content, and customize your online experience.

You can manage cookie preferences through your browser settings and other tools. Note that disabling cookies may prevent you from accessing parts of our website.

Do Not Track

Some browsers support Do Not Track features that allow you to tell a website not to track you. We do not currently respond to Do Not Track signals.

Links to Other Sites

Our website contains links to other sites whose privacy practices differ from ours. If you submit information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Contact Us

If you have any questions about our Privacy Policy or information practices, you can contact our Data Protection Officer via:

Thank you for taking the time to read our Privacy Policy.

Last Updated

This Privacy Policy was last updated on May 25, 2022.